Part 1Business Letters

n英語函電1Chapter 1The Introduction of Business Letters

n函電介紹1

n1.1Introduction

n介紹1

n1.2The Principles of Business Writing

n函電寫作原則1

n1.3The Structure of Business Writing

n函電寫作結構2

n1.4Fax and E?mail

n傳真和電子郵件9

nChapter 2Establishment of Business Relations

n建立業務關系12

n2.1Request for the Establishment of Business Relations

n請求建立業務關系12

n2.2A Letter of Reference and Reply

n查詢信回復信22

n2.3A Sales Letter

n銷售信34

nChapter 3Enquires and Offers

n詢盤與報盤42

n3.1A General Enquiry

n一般詢盤43

n3.2A Specific Enquiry

n具體詢盤53

n3.3A Non?firm Offer

n虛盤59

n3.4A Firm Offer

n實盤67

nChapter 4Counter?offers

n還盤76

n4.1Requests for Lower Price

n要求降價的還盤77

n4.2Declining Price Reduction

n拒絕降價的還盤86

n4.3Concession on Price

n做出降價讓步的還盤96

nChapter 5Business Contracts and Orders

n商務合同與訂單105

n5.1Placing an Order

n下訂單107

n5.2Sending a Sales Confirmation

n寄送銷售合同117

n5.3Making a Repeat Order

n續訂業務128

n5.4Failure to Supply

n不能供貨137

nChapter 6Payment Terms

n付款方式147

n6.1Asking for Easier Terms

n要求寬松的付款方式149

n6.2Requesting for Payment by D/A

n要求承兌交單的方式付款157

n6.3Requesting for Payment by D/P

n要求付款交單的方式付款166

nChapter 7Letter of Credit

n信用證175

n7.1Urging the Establishment of L/C

n催開信用證176

n7.2Applying for L/C

n申請開立信用證186

n7.3Advising the Establishment of L/C

n通知開立信用證195

n7.4Amending L/C

n修改信用證203

n7.5Asking for Extension of L/C

n要求展證211

nChapter 8Shipment and Insurance

n裝運與保險219

n8.1Packing Requirement

n包裝要求220

n8.2Urging Shipment

n催裝229

n8.3Proposing Part Shipment and Transshipment

n建議分批裝運和轉運235

n8.4Shipping Advice

n裝船通知243

n8.5Insurance

n保險251

nChapter 9Complaints and Claims

n申訴與索賠261

n9.1Complaints for Inferior Quality

n因質量低劣提出索賠262

n9.2Claims for Poor Packing

n因包裝不當提出索賠272

n9.3Claims for Short Delivery

n因數量短缺提出索賠279

n9.4Claims Accepted

n理賠288

n9.5Claims Rejected

n拒賠295

nChapter 10Agency

n代理301

n10.1Asking for a Sole Agency

n要求獨家代理302

n10.2A Favorable and Unfavorable Reply

n同意與拒絕代理308

nPart 2Business Documents

n單證314Chapter 1Contract

n合同315

nChapter 2The Application of L/C

n開證申請書323

nChapter 3L/C

n信用證326

nChapter 4Certificate of Origin

n原產地證329

nChapter 5Packing List

n箱單330

nChapter 6Invoice

n發票331

nChapter 7Insurance Policy

n保險單332

n參考文獻334