Module 1 Receiving Foreign Guests

Procedure 1 Receiving at the Airport

Procedure 2 Hotel Services

Procedure 3 Daily Living Services

Procedure 4 Meeting at the Office

Procedure 5 Attending Commodities Fair

Procedure 6 Establishing Initial Business Relations

Module 2 Business Negotiation

Procedure 1 Collect Related Information

Procedure 2 Inquiry and Offer

Procedure 3 Acceptance and Order

Procedure 4 Payment and Delivery

Procedure 5 Packing and Shipment

Procedure 6 Inspection and Insurance

Procedure 7 Agency and Contract

Procedure 8 Claims and Settlement

Procedure 9 After-sales Services

Module 3 Business Entertainment

Procedure 1 To Conduct a Tour fo