Business Letters Writing 商務信函寫作
Establishing Business Relations 建立業務關系
Status Enquiry 資信調查
Enquiries and Replies 詢盤與回復
Offers and Counter-offers 報盤和還盤
Orders 訂單
Contract合同
Paymenf 支付
Packing 包裝
Shipment 運輸
Insurance 保險
Claim and Settlement 索賠與理賠
Agency 代理
Appendix Skill Training
Key to Exercises