UNlT 1 BUSlNESs LETTERS
1 Writing of the Letters
UNIT 2 ESTABLlSHMENTDEVELO PIMENT OF BUSlNESS RELATIoNS
2 Making Self-introduction
3 Starting Business Relations with an Exporter
4 Request for the Establishment of Business Relations
5 A Reply to the Request for the Establishment of Business Relations
UNlT 3 ENQUIRIES AND OFFERS
6 MakinganEnquiry
7 MakinganOffer
8 Sending Proforma Invoice
9 MakingaVoluntaryOffer
UNlT 4 COUNTER-OFFERS
10 Requestfor Lower Price
11 Declining Price Reduction
12 Concession on Price
13 IncreaseinPrice
UNIT 5 BUSlNES CONTRACTS AND ORDERS
14 Placing an Order
1 5 Sending a Sales Confirmation
16 Booking a Repeat Order
17 Failing to Supply
UNlT 6 PAYMENT
18 Request for Payment by D／P
19 ProposingtoPaybyD／A
20 Modifying Terms of Payment
UNIT7 SHlPMENT
21 Advising Shipment
22 Urging Shipment
23 Proposing Part Shipment and Transshipment
24 Inquiring about Shipping Containers
UNlT 8 lNSURANcE
25 Asking the Seller to Cover Insurance
26 Covering Insurance for the Buyer
27 RequestforExcessiveInsurance
UNlT 9 ESTA8LISHMENT oF AND AMENDMENT To L/C
28 Urging Establishment of L/C
29 ADplicetion for Establishment of IJC
30 Askingforextension of L/C
31 Amendment to L/C
UNlT 10 CLAIMS AND SETTLEMENT
32 Complaining of Wrong Dispatch
33 ApoIogizing for the Complaint
34 Replying to III-founded Complaint
35 Rejecting the Claim
UNIT 11 ELECTRONICBUSINESS MUNICATIONS
36 A Deal in Men's Shirts(Part One)
37 A Deal in Men's Shirts(Part Two)
UNIT 12 AGENCY
38 Asng for Sole Agency
39 Declining the Request for Agency
40 Signing Sole Agency Agreement
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