除了常規性的業務開發和定單操作工作，外貿人員在與客戶溝通的過程當中也需要經常面對許多其它非常規性的特殊情況，例如客戶維護、工作變動以及一些其它情況。在遇到這些情況后應當如何有效應對處理并高效同客戶進行溝通？

以下為大家分享一些外貿人員常用郵件模板 - 客戶維護，你可以在外貿清單APP（網頁端：www.i-qingdan.com）上將以下內容導入到自己的私密清單，并根據自己的行業、公司、產品情況以及自身的經驗判斷進行調整和完善，做出一套適用于自己的郵件模板。

01、感恩節祝福

Dear John Smith,

Before everyone goes their separate ways this Thanksgiving, I wanted to send a quick message to let you know how much I appreciate having you as a client. Working with people like you is what makes my job great, and that’s something for which I’m truly thankful.

I wish you all the best this holiday season and in the coming year.

Best regards,
Lily Lee




02、圣誕節祝福

Dear John Smith,

The year is coming to an end, and the merriest time of the year is here. In only a couple of days it’s Christmas, and I’d like to take the occasion to say thank you for your part in our successful cooperation in 2020.

I wish you a Merry Christmas, happy holidays and a great start to the new year!

Best regards,
Lily Lee




03、圣誕節祝福常用語句

• Wishing you a Merry Christmas and a Happy New Year and thanks for all your support throughout the year. All the best for 2021.
• We would like to take this opportunity to thank you for doing business with us and to wish you a very Merry Christmas and a Happy New Year
• It’s been fantastic working with you in 2020 and we hope we can continue doing business together in the forthcoming year. In the meantime, have a wonderful Christmas and a happy holiday season.
• Christmas is a time of giving, and we’d like to give you a huge thanks for being our cherished customer. Have a happy holiday season and we look forward to working with you in the New Year.
• May your holiday be blessed with the love and warmth of family and friends. A client of ours is considered a friend. Thank you and Merry Christmas.
• From everyone at [ABC Company], we’d like to say thank you for your continued loyalty and faith in us. Put your feet up and have a well-deserved rest this Christmas and let every day of the holiday season be filled with joy.
• It’s been an absolute pleasure working with you during the past 12 months, let’s make 2021 even better. Best wishes for the holiday season.
• May you and your family have a safe and happy Christmas that is full of making happy memories. Thank you for being our treasured customer.
• We would like to take this opportunity to say thank you for the business you have given us throughout the year. We hope you will continue being one of our valued customers in 2021. All the best for the holiday season.
• To our esteemed customer. Thank for your continued support. We hope you enjoy spending a relaxing time with your friends and family this holiday season. Have a very Merry Christmas and all the best in 2020.

04、感恩節祝福常用語句

• I appreciate having you as a client and a friend. Happy Thanksgiving to you and yours!
• Thanks so much for your business. I wish you nothing but the best this Thanksgiving.
• I’m grateful for your business and humbled by the trust you’ve shown in me. Have a great Thanksgiving.
• I’m thankful to have clients like you – not just on Thanksgiving, but every day.
• Wherever you go and whatever you do this Thanksgiving, I wish you the best. Being able to work with you is something I’m truly grateful for.
• This Thanksgiving, I’m thankful to have you as a client. Working with you has been a true pleasure, and I can only hope our relationship continues for many years. May you have a wonderful Thanksgiving surrounded by family and friends.
• On this Thanksgiving, we want to share our genuine appreciation for you. We wouldn’t be where we are today without you!
• This Thanksgiving, we want to share our genuine appreciation with you. Without you, we would not be where we are today, and we’re so thankful for all of your support throughout the year. We hope you have a joyous holiday and we look forward to serving you again.
• I’m so thankful for the opportunity to serve you this past year. I’ve genuinely enjoyed working with you and getting to know you. Thank you for being a wonderful and supportive client and for all you do to support my business. I value our relationship and look forward to the opportunity to continue serving you.
• We’re thankful for wonderful customers like you this Thanksgiving. Our team has really enjoyed serving you this year, and we wanted to share our heartfelt appreciation.

05、新年及其它節日祝福常用語句

• Everyone at [ABC Company] wants to wish you a Happy Holidays and prosperous New Year.
• Thank you for making this year so great. May you have happiness in this upcoming New Year.
• May you and your family have a very merry holiday season and happy New Year.
• We’re so happy to have you as a client and are wishing you the happiest of holidays this season.
• We hope you have a wonderful holiday and look forward to serving you in the New Year.
• All of us here at [ABC Company] are sending holiday cheer to you and your family.
• Wishing you and your family all of the happiness this holiday season.
• Happy Holidays! May this good cheer last throughout the upcoming year.
• May your holidays be bright and upcoming New year be prosperous.
• I hope the goodness of the holiday is with you this season. May your days be merry and filled with happiness.