1.您好!哪里?
Hello, who is calling, please?
Hello, who is that, please?
Hello, may I have your name?

2.請問您找哪位?
Whom are you calling?

3.他/她不在.
He/She is not in now.
He/She is absent now.

4.他/她還沒有來.
He/She hasn't come in yet.

5.他/她離開了.
He/She has left already.

6.他/她回家了.
He/She has gone home.

7.他/她在打電話.
He/She is on another line.
He/She is speaking on another line.

8.他/她在開會.
He/She is in conference at present.

9.需要回電給您嗎?
May I have him/her call/ring you back later?
May I ask him/her to call/ring you back later?

10.請稍等.我幫您轉線.
Hold on, please. I will transfer your call to MR./MS. *** .

11.他/她不在,您還要和誰說話嗎?
I am sorry he/she is unavailable, would you like to speak to anyone else?

12.您可以說慢點嗎?
您可以大聲點嗎
Will/Would you speak more slowly?
Will/Would you speak a little louder?
報關員考試
13.您能重復一遍嗎?
Will/Would you repeat it?

14.您能重復一遍嗎?
Will/Would you please spell it for me?

15.感謝您的來電,再見!
Thank you for your calling.Byebye!