Dear Irina,

　How are you doing?

　I would like to inform you that the goods will be ready of shipment on April 30th. Could you arrange the balance payment for Proforma Invoice #GW080402-01 accordingly?

　I already sent the booking to Daisy. I think she will confirm the details with you then.

　Looking forward to hearing from you.

　Best regards,

　Water

　Notes

　1. 如果是T/T付款，應(yīng)提前通知客戶貨物完成的時(shí)間和出貨時(shí)間，以便客戶安排驗(yàn)貨和支付余款。安排余款時(shí)，有些客戶要求提供簽章的商業(yè)發(fā)票，根據(jù)實(shí)際要求制作文件即可。另外，也需要提前聯(lián)系客戶的貨代公司了解船期，以免延誤。

　2. 向客戶提供問題之外的信息，比如已經(jīng)和客戶的貨代取得聯(lián)系，或者已經(jīng)安排訂艙等。主動讓客戶了解訂單的進(jìn)展情況，讓客戶放心，這也是體現(xiàn)服務(wù)的一種方式。