建議回復：

　Dear David,

　Good day to you.

　I tried to get you on the phone yesterday, but it was a pity that you were not in the office.

　Regarding the offer of memo foam pillow, sorry to cause you some inconveniences. We hope to keep the same US$ 20/pc, the offer is really special for you. You know well the cost of furniture, and we are a factory and we have to cover much cost on factory management. The pressure is quite heavy for us. Now the US dollar drops dramatically as well, but the material cost is rising. Sometimes we are forced to increase the price. But we always do best to cover more on our side.

　For the current order, to be frank, now we offer to other customers’ US$ 22.5/pc. We’d keep it as a secret. To appreciate our long-term cooperation.

　Our boss finally promised the price USD20/pc. Believe now we can move forward the order as planned. Could you kindly let us know when we can expect the deposit?

　At the same time, attached please find the pillow logo for your approval. Is it the one for you?

　Best regards,

　Yvonne

　Notes

　1. 開篇提及給客戶打電話。表示重視與客戶之間的合作。誠懇!

　2. 說明接受開始的報價。簡潔的說明理由，由于工程面臨各種的壓力，在情在理。客戶會比較樂意接受。

　3. 加以強調說明價格的優惠和特別允許，以利于客戶容易接受和加速訂單的進展。

　4. 期望。加強對解決問題的肯定。