Chapter 1 Meeting and Seeing off迎來(lái)送往
Unit 1 Meeting the Foreign Guests迎接外賓
Unit 2 Making Introductions相互介紹
Unit 3 Business Visit商務(wù)參觀
Unit 4 Arranging Sightseeing安排游玩
Unit 5 Seeing off the Foreign Guests送別外賓

Chapter 2 Establishing Human Relations人脈拓展
Unit 1 Business Invitation商務(wù)邀請(qǐng)
Unit 2 Business Banquet商務(wù)宴會(huì)
Unit 3 Business Appointments商務(wù)約會(huì)
Unit 4 Presenting Gifts禮尚往來(lái)

Chapter 3 Business Trip商務(wù)出差
Unit 1 Entry Formality入境手續(xù)
Unit 2 AirTravel飛機(jī)旅程
Unit 3 Check In入住酒店
Unit 4 Ata Restaurant飯店就餐
Unit 5 Calling on Clients拜訪客戶

Chapter 4 Trade Procedures貿(mào)易流程
Unit 1 Inquiry詢盤(pán)
Unit 2 Offer and Counter-offer報(bào)盤(pán)與還盤(pán)
Unit 3 Discount and Commission折扣與傭金
Unit 4 Quality and Quantity商品的品質(zhì)和數(shù)量
Unit 510rcier and Confirmation訂貨與確認(rèn)
Unit 6 Insurance and Commod時(shí)Inspection保險(xiǎn)與商檢
Unit 7 P8Cking and Shipment包裝與裝運(yùn)
Unit 8 Arbitration仲裁

Chapter 5 Trade Negotiations貿(mào)易談判
Unit 1 Price Negotiation價(jià)格談判
Unit 2 Negotiation of Agency Agreement代理權(quán)談判
Unit 3 Negotiation of Terms of Payment支付條款談判
Unit 4 Contract Negotiation合約談判
Unit 5 Negotiation on Complaints解決抱怨的談判
Unit 6 Negotiation of Technology Transfer技術(shù)轉(zhuǎn)讓談判
Unit 7 Negotiation of Compensation Trade補(bǔ)償貿(mào)易談判
Unit 8 Negotiation of Processing Trade and Assembling Business加工與裝配貿(mào)易談判

Chapter 6 Marketing市場(chǎng)營(yíng)銷
Unit 1 Market Research市場(chǎng)調(diào)研
Unit 2 Advertisement廣告創(chuàng)意
Unit 3 Promoting Sales推銷產(chǎn)品
Unit 4 After-sale Service售后跟蹤

Chapter 7 Trade Fair貿(mào)易展銷會(huì)
Unit 1 Making Arrangements安排參展
Unit 2 Exhibition Sponsors會(huì)展贊助
Unit 3 Promoting the Show推廣展會(huì)
Unit 4 Reception展會(huì)接待
Unit 5 Various Kinds of Show各類展會(huì)

Chapter 8 Business Meeting商務(wù)會(huì)議
Unit 1 Preparations會(huì)前準(zhǔn)備
Unit 2 Beginning the Meeting會(huì)議開(kāi)始
Unit 3Agenda會(huì)議議程
Unit 4 Discussion會(huì)間討論
Unit 5 Summarizing the Meeting會(huì)議總結(jié)