編寫說明
The Layout of a Business Letter
信函格式
Chapter One Establishing Business Relations
第一章 建立業務關系
Lesson One
（A）Request for the Establishment of Business Relations
（B）Reply to the Above
Lesson Two
（A）Selfintroduction and Sending Materials
（B）Reply to the Above
Lesson Three
Making a Selfintroduction
Chapter Two Enquiries
第二章 詢盤
Lesson Four
（A）An Enquiry for Mens and LadiesSpots Wear
（B）Reply to the Above
Lesson Five
（A）An Enquiry for Electric Fans
（B）Reply to the Above
Lesson Six
A Specific Enquiry for Carpets
Chapter Three Offers
第三章 發盤
Lesson Seven
（A）A Quotation for Mountain Bikes
（B）Reply to the Above
Lesson Eight
（A）An Offer for LadiesShoes
（B）Reply to the Above
Lesson Nine
Sending a Proforma Invoice
Chapter Four Counter Offers
第四章 還盤
Lesson Ten
（A）Firm Counter Offer for Storage Box
（B）Reply to the Above
Lesson Eleven
（A）A Counter Offer for Flash Disk
（B）Reply to the Above
Lesson Twelve
Making a Concession
Chapter Five OrdersConclusion Of Business
第五章 訂單和成交
Lesson Thirteen
（A）Placing an Order
（B）Reply to the Above
Lesson Fou～～een
（A）Placing a Duplicate Order
（B）Reply to the Above
Lesson Fifteen
Sending Countersigned Contract
Chapter Six Payment
第六章 支付
Lesson Sixteen
（A）Asking for Easier Payment Terms
（B）Reply to the Above
Lesson Seventeen
（A）Asking for Payment by D／A
（B）Reply to the Above
Lesson Eighteen
Arranging Payment by T／T
Chapter Seven Letters of Credit
第七章 信用證
Lesson Nineteen
（A）Rushing the Establishment of an L／C
（B）Reply to the Above
Lesson Twenty
（A）Making Amendment to an L／C
（B）Reply to the Above
Lesson Twentyu2014One
Asking for Extension of an L／C
Chapter Eight Shipment
第八章 裝運
Lesson Twentyu2014Two
（A）Urging Shipment
（B）Reply to the Above
Lesson Twentyu2014Three
（A）Asking for Advancing Shipment
（B）Reply to the Above
Lesson Twentyu2014Four
Shipping Instructions
Chapter Nine Insurance
第九章 保險
Lesson Twentyu2014Five。
（A）Asking Seller to Cover Insurance
（B）Reply to the Above
Lesson Twentyu2014Six
（A）Asking for Excessive Insurance
（B）Reply to the Above
Lesson Twentyu2014Seven
Introduction to Insurance Practice
Chapter Ten ComplaintsClaims
第十章 投訴和索賠
Lesson TwentyEight
（A）Complaint of Wrong Goods Delivered
（B）Reply to the Above
Lesson Twentyu2014Nine
（A）Claims for Pooru2014Packing
（B）Reply to the Above
Lesson Thirty
Lodging a Claim for Delay in Shipment
Appendix I Useful Phrases and Expressions
附錄一 常用詞匯
Appendix II The Main Ports in the World
附錄二 世界主要港口
參考文獻